Zuppler Review (2019)

Reviewed March 2020 by Chef John Reed, CEC, CCA

Zuppler is an online ordering and menu management service and is useful for clients who require online profile management. Read all of my product comparisons here.

Overview

Zuppler is an online ordering and menu management service for companies to organize and control an online presence for easy customer to company interactions. Zuppler controls the customer interaction with a company website while forwarding orders and specifics to the company directly. 

Daily Management

Zuppler offers customer compatible services in online ordering, order management, menu management. By using Zuppler, companies can pick and choose what services are needed for successful customer interaction.

Order Management Online ordering can be made compatible for desktop or mobile viewing with company specific branding. Zuppler’s order management can be adjusted for company specific and peak ordering hours. Zuppler can control flexible menu specifics for changes made based on weekly or daily changes. Zuppler now offers dietary tagging for online menu management. Clients can tag menu items with ingredients and customers can filter menu items by dietary restrictions or preferences. 

Administrative Management Zuppler offers normal reporting and analysis of pricing and accounting, payment options for varying customer payments, and customized catering specifics and set up for events and venues. For an additional fee, Zuppler offers POS opportunities and integration for all company locations. 

Additional Features

Zuppler offers varying inquiry tools including search optimization, email automation, campaign management, local listing optimization, PPCS and remarketing ads, and social media advertising. Zuppler offers company branding on all of these services.

Zuppler and Chowly work together to bridge online ordering and POS manual ordering. This partnership allows clients to create a user friendly online ordering interface while eliminating time wasting order entries.

For additional fees, Zuppler offers website creation and a mobile application creation. Zuppler guarantees excellent customer service for both providers and ordering customers. 

Integrations

Zuppler interface interactions include the following

WordPress, Clover, Gusto, Instore, Toast, Chowly, Caterease, Par by PixelPoint, NetPOS, Revel, Lightspeed, Breadcrumb, Bypass, Andromeda, Spoonity, Repeat Rewards, Cheetah Digital, Level Up, and Punchh.

On-Boarding

Onboarding and data entry is handled by Zuppler and requires a one time set up/onboarding fee. 

Fee Structure

There is a one time set up fee and reoccurring monthly fees for processing and services contingent on services selected. Additional fees are required for additional services. Zuppler does not take any commissions from orders. 

Support

24/7 customer service for both companies and ordering customers. Online support tickets are also available. 

Contact Information

zuppler.com

888-987-7537

John Reed
Reviewed by Chef John Reed, CEC, CCA
John Reed is a professional chef with over 30 years experience. John has extensive knowledge of culinary techniques, ethnic cuisines, food history and more!
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