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Overview
Social Tables through cVent is an event management system with customer relation management available. cVent has access to a large network of industry connections to increase productivity through Social Tables for customers. For hospitality organizers, there are three main features available; Event Sales, Event Services, and Sales & Catering CRM.
Social Tables labels their lead platform as the largest in the industry to provide the largest network for companies to access for growth in sales and productivity. Social Tables interface for all programs is user friendly and easy to use.
Event Management System
Event Sales features include lead capturing tools, outreach technology, and marketing techniques to increase sales. Social Tables can help turn leads into contract work by accessing information about potential clients and offering company details to solve client needs. Social Tables can confirm legitimacy of an event prior to even interacting with clients and uses a user-friendly online presence to provide transparency and clarity on the company capabilities.
The Event Services feature offers features for event diagramming, inter company communication, and brand customization to expedite said processes with real time updates. Social Tables offers customized reporting.
Customer Relation Manager
Social Tables guarantees simple and comprehensive user interfaces for reporting and analysis for all users. The CRM module on Social Tables offers a user friendly interface with customized reporting, making on-boarding simple for new users. The CRM offers simple communication between multiple users and automatic reports on leads and customer interactions with buildable contracts.
Additional Features
Social Tables has the capability to create 3D room renderings with room walkthroughs for clear event proposals. Clients and companies can make real time changes that will update all event specific data for adjustments made in real time. Social Tables offers the room diagramming, guest services, and event seating software for free to customers. All are internet accessible and user friendly.
Social Tables offers event check in via cloud and mobile devices for guest services and event staffing. Social Tables has task management features.
System Requirement
Social Tables is a cloud based service and requires a device with internet access.
Integrations
Social Tables has interfaces available for iPhone and Android devices.
Fee Structure
Social Tables has multiple packages available for event planners/managers and hospitality organizations. Pricing is pay as you go and monthly vs. annual pricing is available. Hospitality properties can pay a one time annual fee including onboarding costs. Monthly subscriptions are available but have fewer capabilities and accessibility.
On-Boarding
All data entry and data migration (including existing 3D and floor plans) is included in onboarding. There is a one-time fee at sign up for onboarding and installation. Social Tables offers free training and live and recorded options on their website to continue expedited training for new users. This can be done on mobile devices or on site.
Support
Social Tables has updated their client services on their website to offer more technical and day to day support. For in office support and sales, consultants are available during regular business hours. For other support, Social Tables delegates 24/7 support to an overseas company for any day to day questions.
Contact Information
Socialtables.com
877-973-2863
