Fresh to the market, Cover is a new Event Management System (EMS) from Horizon Business Services. Cover is a fresh interface and is offering discounts to establish their client base. I have researched similar products and you can read all my comparisons here.
Overview
From the creators of Caterease at Horizon Business Services, Cover is the latest product, which just became available in 2020. Cover has a fresh interface and can be available for many different types of hospitality specialities. Cover can be used for any sized operation and uses enterprise solutions for daily task management. Cover offers some CRM capabilities and a user friendly interface to support any growing company and is quick to set up.
Daily Management
Cover has normal EMS capabilities. Administrators have access to flexible profiles, custom databases with menu items, modifiers, and tags, and scheduling/conflict alerts.
Scheduling Cover’s all-in-one calendar can quickly show a large timeline at a glance. With a user-friendly program, Cover’s calendar feature supports task management, record filtering, and drag drop capabilities. Within the calendar, Cover offers a hyper-flexible Wizard Tool for event templates of any size and any nature.
Templates The templates offered can be used for on or off-site locations and each event can be broken down into multiple events for streamlined productivity.
CRM With an active customer portal, events and communication between business and customer are customizable and simple for clear interactions. Cover also offers contact and lead management with a limitless use of lead management to gain prospective clients.
Reporting & Analysis With Cover’s reporting capabilities, analysis and trend tracking are efficient and flexible. With available flexible filters and detail grids, errors and loss of labor can be easily tracked.
Additional Features
Customer Portal Cover offers a simple customer interface, where you can process payments and manage customer communication and requests.
Cover Webinar Cover is offering an online webinar about all of the capabilities of this system
System Requirement
Cover is a browser and cloud based EMS and internet access is required for use.
Integrations
Open ATI upon use.
On-Boarding
Cover offers data entry and onboarding with live demos and support included in subscription fees.
Fee Structure
Monthly and yearly subscription options are available. Additional features and support may require additional fees. There are discounts for annual subscribers.
Contact Cover for more information.
Support
Cover offers live online support, email, and cellular support are available Monday – Friday from 9- 6pm Est/Std time.
Contact Information
Covereventapp.com
sales@covereventapp.com
800-285-1438
