December 2018 · Chef John Reed, CEC, CCA
Having to constantly worry about how your staff coordinates an event and communicates the details from one department to the next is the most common headache for caterers. From customer to sales to operations, everyone’s goal should be to ensure that a customer’s needs exceed their expectations.
That’s why the quality and accuracy of the information is so important. Everyone needs to use the same information and understand what it represents.
